Redesigning the Action Center

ux
ui
action-center
agile
scrum

#1

A thread to discuss improving our Micro-volunteering area to increase efficiency, engagement and enjoyment.

We’re just about to rebrand the site PublicHappinessMovement.com, as we’ve built it to unite the many other groups working towards the same direction as us, and struggling to engage their community since social media reduced our ability to interact and for ideas to emerge from a crowd and spark a following.

Links to explore:

Action Center: https://action.focallocal.org/
a pretty rough, but functional Alpha version, of a space for users to find and create projects and see all the tools available.

Documentation how to suggest changes: Getting Started - UX/UI Design/Feature Decision Making

Main website: https://focallocal.org


#2

My initial thoughts are implementing a version of Scrum.

In Scrum i’m a big fan of the metric collections, team led development, and user influenced agile design. I think it would greatly speed up creation of working and usable projects.

For example, our Brighter Tomorrow Map to help the worlds homeless through increasing community connection, has taken us three years of building and is only just now ready to begin helping (and definitely needs heavy refinement based on user feedback and behavioural modelling).

It doesn’t sound like you have teams. Just random individuals . That is a large part of our problem, and why a pure Scrum solution wouldn’t work. Rather something inspired by Scrum principles.

complex problem solving space That’s exactly what we are. A space for people to suggest, design and build projects to solve societies many issues in a positive way, and bring more well-being into the world.

We do have some stable people, but can’t rely on anyone too much because life happens. We are also planning to Tokenise, as an effort to increase the amount of stable members in teams. eta: 6 months, and at minimum it will be a very cool internet points system. Visualisation of project progress and overall energy/efficiency in building projects and the ecosystem as a whole, i expect would increase engagement, fun and output greatly.

My thoughts on how to try and implement Scrum would be to limit teams to 9 for a set period - perhaps each 2 weeks. Allowing them to post simple dogsbody tasks to the wider community. Team members would sign up each period with priority given to whoever is able to schedule the most time to work on it - with last months team members give a …x3 boost, and past members in general a x2 boost, to balance experience and stability with energy and input

(all top of my head ideas. totally open to better solutions)


#3

Actually, getting put into a team of 9 every two weeks sounds like fun. Keeps things interesting. Also helps to expose everyone to everyone.


#4

@AlecAaron I’m wavering on the idea. 9 members who are proactive to keep their place on each project, is direct empassioned energy.

The alternative is micro volunteering where 100 people can join one project and contribute little tasks when they can

One creates active and committed teams, the other involves a wider participation, as and when it suits


#5

Would it be possible to maybe do both? Have a team to lead an open effort?


#6

That’s a pretty good idea. Then there would be a core team to direct, and anyone could join in to support it


#7

Exactly! I would imagine it would be a sort of panel that looks over a specific problem / feature / product. This team would work together to sort out issues, prioritize work, and all that jazz. Through a community, the team would reach out and interact with volunteers with assignments, reviews and feedback, and work with the community to reach a decent understanding of what direction to take.

Edit:

Another solution I thought of could be having open enrollment for teams? Something similar to that idea could also help would be open enrollment for efforts or projects?

It would go something like:

A new effort or project proposed to community
Open enrollment for teams
Whatever selection process or FC/FS
Project starts
Teams last as long as needed (4-6 weeks?)
Project wrap up.

I know this probably isn’t the best solution. What ideas do y’all have?


#8

it sounds ideal. it would be a team of 9 responsible for creating and managing the tasks in a Trello board for the Microvolunteering Hub, with a Definition of Done worked out and post completion plan for the project (does it die, does it become independent and so should become self-supporting, etc).

The team should be flexible as often people have huge ideas when it comes to volunteering, but their capacity to give time and energy is far lower than what they imagine they want to give. So each… 2 weeks, the team would be re-formed from the most active people completing missions in the micro-volunteering hub.

I can see that system working well and allowing the creation of Burn Down/Up charts and metrics to help people visualize projects stat, energy and completion dates. The question is how to build it. Perhaps a React layer with Trello plugins?

If you’re getting excited about that side of the project you are welcome to take the lead. I’m tutoring some young people in creating social impact projects right now. They could test a few ideas out.


#9

It would be cool, but my focus is in visual / ui design. I’m more comfortable with that area since it’s more of my background, but I’m happy to help with organizational structure if you need an extra voice in figuring it out.


#10

Sorry @AlecAaron, i replied to this a few days ago but it deleted my message.

I meant whether you’d prefer to work with the team, or focus on the UI design of the Action Center. I think we’ve got a pretty strong plan once it’s combined with visual representations of progress and rate/projected completion date, but we should definitely get some feedback from project/systems managers if you want to tackle this path now.

I’ve got 4 groups of young adults (16-21) lined up to test run our Action Center starting on the 13th July, so we can gather feedback from them, or try out more than one design.


#11

I get what you’re saying. If it’s cool, I’ll follow through and work on redesigning the Action Center, and when the team comes up with content and a plan (or when it’s finalized. I know they’re hammering away at that) I’d love to jump in with that.


#12

Sounds ideal, do you have a 1st step in mind?

I’ll be online only sporadically the next few days. I’m in Malta, we’ve got our 1st stand at a blockchain event :slightly_smiling_face:

…then I imagine that involves a lot of standing around with my phone when it’s quiet so maybe I’ll be online a lot.